version 7.5 & before
Important Information: This version has reached End of Life

The StenoCAT hardware keys have reached their end of life cycle and are not eligible for renewal or update. If you are a subscriber, simply update to Version 8 to continue using StenoCAT.

How do I qualify for a second key?

Note: The home key is no longer available. If you need additional activations, contact Sales to move to our keyless subscription model.

How do I replace a lost or stolen hardware key?

You will be offered a replacement license (current version) at your yearly subscription renewal rate. No startup fees will be assessed.

After you download the current version of software available, you will be able to activate your new virtual key. There is no need for insurance since there is no hardware key. If your computer is lost or stolen, you can easily deactivate that computer in your "My Account" settings. Then simply re-activate your license on a new computer on your own.

Contact Sales for more information on a new license.

How do I replace a defective hardware key? (for Customers on Version 7.5 or older)

If your key should become defective, you will be offered the option to go to keyless security.

You will also need to return the defective key according to the terms requested by our company. If you do not return the defective key, it will be considered to be a "key in use" and StenoCAT will invoice you for the full price of a second license, depending on the terms of your license and your specific profile. If your account remains in collection, your license will be ineligible for further support, renewal or updates.

Sales Dept

Can I get an extra Key for my Scopist to use?

Yes, but it is not a key on your license since the reporter license is restricted to a single user for updates and support. A separate license would be established for your Scopist. Once identified as the licensed user, your Scopist will be able to receive support and updates for the software.