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"StenoCAT 32 on Vista" Information Center (08/01/2008)
 
StenoCAT 32
 
 
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MS Vista Information: StenoCAT 32 works successfully with the Microsoft Vista® Operating system. However, we strongly recommend turning off Vista's User Account Control (UAC) feature.

Explanation:

  • Although StenoCAT 32 will work with the Vista User Account Control (UAC) feature turned on, Vista will "hide" the location of your user files (jobs, dictionaries, etc.) in what is called the "Virtual Store." StenoCAT 32 will recognize the Virtual Store, but the Virtual Store is in a hidden location and can be difficult to locate when using Windows Explorer.
  • More information can be found about the Vista UAC in Vista itself. To access this information, go to START> HELP AND SUPPORT> and enter "UAC" on the Search line.

Turning off the User Account Control (UAC):
(You may do this before or after installing StenoCAT 32, but it must be turned off before using the StenoCAT 32 program.)

  1. Go to START> HELP AND SUPPORT> and enter "UAC".
  2. Choose "Turn User Account Control on or off." Follow the steps provided.

More details about using SC32 with Vista:

  • Leo, the wizard: You will need to disable Leo, the wizard character that pops up on your screen when StenoCAT 32 starts. There are some incompatibilities that cause him to freeze. (If this happens, you can use the Task Manager to End Task on the AgentSvr.exe file.)
    • To disable Leo permanently, go to StenoCAT 32 Explorer> Tools> Customize> uncheck Display Assistant on Startup> choose OK.
  • Insync: Although audio works in Vista, there are some reports that the SC32 Play/Rewind feature is more susceptible to hanging or freezing. In most cases, avoiding the Rewind feature is a sufficient workaround at this time. Customer Care can help you with efficient ways of playing back audio to alleviate this issue.
  • Install a printer driver: You will need to install a printer. If you do not, the default printer in Vista will be the 'Microsoft XPS Document Writer', and this may cause a SC32 job to error when going into File> Page Setup. If you do not have a printer, you can install any laser printer driver located in Start> Control Panel> Printers.
  • Job compatibility: All StenoCAT files (jobs, dictionaries, templates, etc.) have the same file structure, whether they are used on Windows 98, ME, XP, or Vista. Therefore, all files are compatible between these operating systems.
  • Finding the Virtual Store if your UAC is on.
    • You must first turn on Hidden Folders.
      • Go to Start> Computer. Then choose Tools> Folder Options> View> choose Show Hidden Files and Folders.
    • Navigate to the following folder:
        • C:\Users\YourName\AppData\Local\VirtualStore\Program Files\StenoCAT 32... (choose Jobs, Dictionaries, Templates, etc.)
  • Microsoft released its Windows Vista® operating system to the public January 30, 2007. It is important to understand that the Vista platform is not automatically backwards-compatible with all software and hardware originally designed to work with Windows XP. Please allow yourself time to ensure that all of your essential software and hardware work with Vista.
  • Although StenoCAT 32 version 5.8 is 'compatible' with Windows Vista, it is not fully 'compliant' (meaning 'designed for') with Vista. Customers who are using Windows Vista may experience unknown problems and potential down time (not necessarily related to StenoCAT 32 itself), and should allow time to test and ensure everything is working. StenoCAT 32 versions 5.8 and older are designed for use on a 32-bit Windows XP operating system, as described in the software license.
  • Gigatron is working towards a fully Vista compliant upgrade for StenoCAT 32 and will make it available after it has been thoroughly tested to meet the high demands of the court reporting environment.
  • Ultimately, our priority - like yours - is the integrity of the transcript. We understand the critical role StenoCAT 32 plays in your ability to perform and, therefore, the confidence you place in us when you take us to work every day

Vista Feedback: To date, we have had mixed reviews with Windows Vista as an operating system. Most of these issues have to do with hardware compatibility, learning a new operating system, and some lesser known items such as new automatic popups. We have not encountered any specific issues with StenoCAT 32 version 5.8 that relate directly to Vista other than those mentioned above.


Check back routinely for updates and information regarding StenoCAT 32 and MS Vista Compatibility.

Vista is a registered trademark of Microsoft Corporation.