|
How
much is StenoCAT 32?
What
kind of computer do I need to run StenoCAT 32?
Can I still use my dictionary?
Is it compatible with my Writer?
Will
you update my old home key to run StenoCAT 32?
Can
I apply subscription payments to a purchase at a later date?
How does the subscription
renewal work?
GENERAL
About
"Classifieds" you see elsewhere...
About Keys...
I Have a Scopist...
Audio Synchronization Utility - "Insync"
Local & State Association Conventions -
Training
|
How much is StenoCAT 32?
StenoCAT 32 is fully Windows, full 32-bit, and runs on the fastest
computers with the latest Microsoft Windows operating systems available
on the market. You have two options with StenoCAT 32: |
- OPTION
1: Purchase
the software for $3,999 (Reporter version*). This includes
1 year of support and webinars. Software updates released during
that year of support are included. Once your initial support expires,
additional support can be purchased. Any additional upgrades must
be purchased for an additional price, to be determined at the
time of the release.
- OPTION
2: Subscribe to StenoCAT 32. By far the more popular
option, our subscription provides you with 32-bit software, support.
updates and webinars. You never need to worry about support, or
whether you need to buy an update. There is a one-time nonrefundable
startup fee. From that point on (unless you let your contract
lapse) you pay only the subscription rate. Student and Edit Station
Subscriptions are also available for a smaller subscription rate.
(*We
may be running a special offer. Please call 800-909-9199 for details.)
Table
of contents
|
|
What
kind of computer do I need to run StenoCAT 32?
Please
see our "System
Requirements" section for detailed information.
Table
of contents
|
|
Can
I still use my dictionary?
Over
the years we have determined that more often than not, most translation
"issues" can be traced back to a dictionary that simply
needed some clean-up.
Obviously, dictionaries
from older StenoCAT versions have better conversion rates than those
from other systems, but our technical support staff has plenty of
experience helping our customers convert to their new system. If
your dictionary needs additional outside help, we can also recommend
resources that have worked well for other customers in the past.
Table
of contents
|
|
Is
it compatible with my Writer?
StenoCAT
32 is compatible with all writers with a serial port connection.
Gigatron is constantly developing StenoCAT 32 software to meet changing
standards for operating systems and hardware compatibility.
There are some
writers that are not completely compatible with Windows 2000 or
XP, including Stenowriter/Merit Writer (or other variations of the
Merit Writer) and Baron. Please verify with your Gigatron Sales
representative about its compatibility with the system you are planning
to use.
Table
of contents
|
|
Will
you update my old home key to run StenoCAT 32?
No. For
users upgrading from older versions of StenoCAT (Spectrum, Platinum,
OPEN), Home
Keys will
not be eligable for use with Stenocat 32.
Table
of contents
|
|
Can I apply
subscription payments to a purchase at a later date?
No.
Table
of contents
|
How
do subscription renewals work?
When you renew your annual subscription, our online store will automatically
add 365 days to your original expiration date on file. Your key may
be immediately activated for the new expiration date. Lapsed subscriptions
are subject to a late renewal fee of of $199.00.
Table
of contents |
GENERAL
TOPICS
|
|
About
"Classifieds" you see elsewhere...
Can I purchase StenoCAT through the classifieds I see in JCR and
on the web?
If you do, beware. The NCRA Journal of Court Reporting even
published an addressing this issue.
Our policies
are as follows:
- Gigatron
reserves the exclusive right to transfer software licenses.
- Not all software
licenses are transferable.
- Fees of $350
must be paid to Gigatron prior to the transfer.
- Support is
not included and is not transferable. A support contract can be
purchased for $295 for 30 days.
- Subscriptions
are nontransferable.
- Remember,
if your license is not registered with Gigatron, you are not eligible
for support, updates or replacement parts.
Table
of contents
|
|
About Keys...
Hardware
keys help protect your software from unauthorized use. We do not
make the keys, but have contracted with the software industry's
most prominent maker of security products. Your software will work
only when the key is connected to a port on the back of your computer.
- Replacement
of "Bad Keys"
The keys come with a limited warranty that we extend to you. If
one goes "bad" within a year we will replace it without charge
(plus shipping). If it is past warranty there is a replacement
fee of $85, plus shipping. You will also need to return the "bad"
key so that we can return it to the manufacturer. If you do not
return it to us, we will consider it a "key in use" and invoice
you for the full price of a second license of the software, depending
on the terms of your license and your specific profile.
- Replacement
of "Lost/Stolen Keys"
There is no way for us to verify a lost or stolen key. We do not
replace these keys. We must require you to purchase a new license
and receive a new key. This is why all software makers highly
recommend insuring your key for the full value of the software.
Your insurance will handle the key replacement.
- USB port
keys
Most new computers come with USB ports. StenoCAT 32 comes
standard with a USB key. Pictures
and additional info here.
- Can
I swap my Parallel Port Key for a USB key?
Some
StenoCAT 32 parallel port keys are eligible for our key exchange
program. Please check with your sales rep for details.
Table
of contents
|
|
I
have a Scopist...
Can I get
a "home key" for my scopist to use?
No. The Home Key is for your use at a second computer. We
must license all scopists as well as reporters for use of our
software, as stated in our license agreement.
What are
my options for the scopist package?
Like the "Full" version of our software, you can
purchase or subscribe to the "Edit Station/Scopist Package"
version of StenoCAT 32. This software provides edit functions
only -- no realtime. Scopist subscriptions are eligible for only
one scopist key per license.
Table
of contents
|
|
Audio
Synchronization Utility - "Insync"
Does
your company provide software to do audio synchronization of transcripts?
Yes, provided you have purchased the InSync utility.
Table
of contents.
|
|
Local
& State Association Conventions: Training
Our trainers
and sales representatives field frequent requests to travel to
state and local reporting association meetings throughout the
year. We appreciate the need for high-quality product training
and knowledgeable corporate representation. Please visit our Training
Opportunities page for more information.
Please call
us on 1-800-909-9199 if you are interested in having an independent
trainer talk with you about fees and arrangements. We will respond
by referring any available trainer(s) to your organization.
|
|
|
